A clearer, more confident referral pathway for participants, families, and professionals.
This page is designed to help referrers quickly understand who can refer, what information is helpful, what happens next, and how supports begin.
How referrals work
Send an enquiry or referral
Participants, families, support coordinators, hospitals, schools, and health professionals can contact our team to start the intake process.
Talk through goals and support needs
We discuss current supports, priorities, funding, preferences, risks, and the kind of team or schedule that may be the best fit.
Match supports and confirm availability
Our team identifies the most suitable services, location coverage, and support workers based on needs, compatibility, and capacity.
Set up service agreement and commence
Once supports are agreed, we confirm the schedule, communication preferences, responsibilities, and begin services with a clear plan.
Who can refer?
Participants, families, carers, support coordinators, hospitals, schools, allied health professionals, and community organisations are all welcome to refer.
Helpful referral information
Referral enquiry form
This form is ready to send via the site API once SMTP settings are added.
Service agreements
We use a written service agreement so participants and providers are clear on what supports are being delivered, how they will be delivered, and how changes are managed.
Frequently asked questions
Participants, family members, carers, guardians, support coordinators, plan managers, allied health professionals, hospitals, schools, and community organisations can all make a referral.
Yes. We can support participants depending on their funding arrangement, service requirements, and our local capacity.
A participant summary, goals, support needs, preferred service location, funding details, risks or health considerations, and key contact information are all helpful.
Yes. We use a clear service agreement so everyone understands the supports being delivered, schedules, responsibilities, and how changes are handled.